Conversation club participation agreement

Provider: a sole trader (autónomo) operating under the trade name Your Language Club Valencia: Andranik Danielian, NIE Y6246079Y — Spanish courses. Address for correspondence and venue of the sessions: Av. de l'Institut Obrer de València, 21, Quatre Carreres, 46013 València, Spain. Email: artes@ylc.es. Phone: +34 711 570 066. Hereinafter «YLC Valencia». Participant: an individual who has paid for a conversation club session on ylcvalencia.es and accepted the terms of this agreement. If the Participant is under 18, the agreement is concluded on their behalf by a legal representative, who accepts the terms and assumes the payment obligations.

YLC Valencia runs a conversation club session: live speaking practice in Spanish in a group, led by a teacher of the school. A session lasts 60 minutes and takes place on the school premises. A group holds no more than seven participants. The date, time and level of the session are chosen by the Participant at payment and stated in the payment form and in the confirmation email. The club is speaking practice, not a course: there is no syllabus, homework, assessment or certificate. The agreement is concluded once the chosen session has been paid for.

The price of one session is shown on the website and in the payment form before the order is confirmed. Payment is made in advance, by bank card through the Stripe payment service. Language teaching services are exempt from VAT under art. 20.Uno.9º of Law 37/1992. The invoice (factura) is sent to the Participant's email after payment. There is no subscription and no automatic charges: each session is paid for separately. Students with a current course at YLC Valencia attend the club free of charge; neither the payment nor this agreement applies to them.

The seat is reserved for the Participant at the moment of payment. While payment is not completed, the seat is held for 15 minutes from the start of the process. After that it is released. Once all seven seats are taken, sign-up for that session closes. The Participant may choose another date.

The Participant may cancel by giving notice at least 24 hours before the session starts. The payment is then moved to another club session within 3 months. If notice arrives later than 24 hours before the start, or the Participant does not turn up, the session counts as delivered and the payment is not moved. The reason is that the seat was reserved and could not be offered to anyone else. If YLC Valencia cancels the session (public holiday, teacher's illness, too few participants), the Participant chooses between moving the payment to another date or a refund by the same payment method within 14 days.

The Participant may withdraw from the agreement within 14 calendar days of payment, without giving reasons and without penalty — art. 102 TRLGDCU (Royal Legislative Decree 1/2007). The notice is sent to artes@ylc.es, in free form or using the model attached to this agreement. The money is refunded by the same payment method within 14 days of receipt of the notice (art. 107.1). If, at the Participant's request, the session took place before that period expired, on withdrawal they pay for the session actually delivered — art. 108.4. The right of withdrawal is lost once the service has been fully performed, provided the Participant was informed of this (art. 103.a). If the information on the right of withdrawal was not provided, the period is extended to 12 months (art. 105.1).

The Participant's data is processed to perform this agreement, issue the invoice and communicate about the session. Legal basis: art. 6.1.b of Regulation (EU) 2016/679 (performance of a contract) and art. 6.1.c (accounting obligation). Details are set out in the Privacy Policy published on the website: categories of data, retention periods, recipients and how to exercise the rights of access, rectification, erasure, restriction, portability and objection. Requests go to artes@ylc.es; a complaint may also be filed with the Spanish Data Protection Agency (www.aepd.es).

YLC Valencia is liable for running the session to the extent set out in the TRLGDCU. The school is not liable for learning outcomes: the club provides speaking practice, not a guarantee of level. The parties settle disagreements by negotiation. Failing that, they submit to the courts of the consumer's place of residence — art. 90.2 TRLGDCU. Applicable law: Spanish. Complaint forms (hojas de reclamaciones) are available at the school. A dispute may be referred to the Junta Arbitral de Consumo or to the EU online dispute resolution platform.

The agreement is concluded electronically: ticking the boxes on the website and confirming the email address is equivalent to a handwritten signature — arts. 3.10 and 25.1 of Regulation (EU) 910/2014 and art. 326.3 of Law 1/2000 on Civil Procedure. The signed copy in PDF is sent to the Participant's email immediately after payment and archived by YLC Valencia. This agreement does not apply to group classes or one-to-one lessons: those have contracts of their own.

To: Your Language Club Valencia, Av. de l'Institut Obrer de València, 21, 46013 València, Spain, artes@ylc.es I hereby give notice that I withdraw from the conversation club participation agreement. Date of payment: ______ Date and time of the session: ______ Participant's name: ______ Email: ______ Date: ______