YLC Valencia

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Spanish school in Valencia
Home/Legal/Accessibility Statement
Spanish courses

Accessibility Statement

This statement reflects the accessibility level of the ylcvalencia.es website. YLC Valencia is committed to making its website accessible in line with the principles of Spanish Law 11/2023, which transposes EU Directive 2019/882 (European Accessibility Act), and the WCAG 2.1 Level AA standard.

Compliance status

The website ylcvalencia.es partially complies with the WCAG 2.1 Level AA standard (Web Content Accessibility Guidelines, version 2.1). "Partially" means that some content is fully compliant while certain elements are not yet conformant; these are listed below. We are actively working towards full compliance.

Accessibility measures in place

We have implemented the following accessibility measures: • Semantic HTML markup: heading hierarchy (H1–H6), landmark regions (header, nav, main, footer), semantic lists and tables • Colour contrast ≥ 4.5:1 for body text and ≥ 3:1 for large text (WCAG 1.4.3) • Keyboard navigation across main elements: menus, links, buttons and forms • Visible focus indicators on all interactive elements • Responsive text sizing — scales to 200% without loss of content (WCAG 1.4.4) • Alt attributes on meaningful images; decorative images marked with alt="" • Accessible form markup: every input field associated with a label • lang attribute for the page language; responsive design from 320 px

Work in progress

The following aspects are not yet implemented or only partially implemented: • Closed captions (CC) for video content • ARIA labels and aria-live regions for dynamically updated content • Full keyboard support in custom interactive widgets (carousels, modal windows) • Verified compatibility with mainstream screen readers (NVDA, JAWS, VoiceOver) across all pages • lang attribute markup for text fragments in other languages (WCAG criterion 3.1.2) We plan to address these gaps progressively by the end of 2026.

Assessment method

Accessibility has been assessed by self-assessment: manual review of the markup and keyboard navigation, together with automated checks using accessibility analysis tools.

Contact and feedback

If you experience difficulty accessing any part of this website or need content in an accessible format, please contact us: Email: artes@ylc.es (subject: "Website accessibility") Phone: +34 644 937 664 We will respond within 2 working days. Where needed, we will provide the requested information in an alternative accessible format (plain text document, large print, audio).

Enforcement procedure

If your accessibility request has not been answered satisfactorily or within the required timeframe, you may contact: • Ministerio para la Transformación Digital y de la Función Pública — oversight of compliance with Law 11/2023 • Defensor del Pueblo (Ombudsman) — in cases of discrimination on grounds of disability

Date of statement and review

This statement was prepared in June 2026 and will be reviewed annually, or sooner if significant changes are made to the website.
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Legal NoticePrivacy PolicyCookie PolicyGeneral Terms and Conditions of ServiceRight of Withdrawal (14 days)Complaints (Hojas de Reclamaciones)
FAQ

Frequently asked questions

How long does one level take?
On average 3–4 months per level with 2–3 group classes a week. The exact pace depends on your starting point and consistency — at the free trial we assess your level and give a realistic plan.
What level can I start from?
Any — from zero (A0/A1) to advanced. Groups are formed by level (A1–B2), with DELE prep available. Not sure? We measure your level for free at the trial.
What class formats are there?
In-school groups (up to 10), online mini-groups (up to 5), one-to-one in person and online, summer intensive. Morning, afternoon and evening to fit your schedule.
How many students per group?
Offline groups up to 10, online mini-groups up to 5. Small by design: everyone gets time to speak, not just listen to a crowd of 20+.
Is there a free trial class?
Yes. The first class is free — we get to know you and match the ideal group by level, schedule and vibe. Group not a fit? We switch you free.
How much does it cost?
Depends on the format: groups, online, one-to-one, intensive, packs. Up-to-date prices on the «Prices» page. Discounts for course payment, family and referrals.
How can I pay?
Flexible: card, Stripe, bank transfer, crypto. We find a convenient method — including for people who just relocated and have no local account yet.
What if I travel for a while?
We freeze your course — what you paid doesn’t expire. You come back and continue from the same point. Part of our service.
What if I miss a class?
It isn’t lost: a make-up or joining another group at the same level. Can’t come in person? Join your class online.
Are teachers native speakers?
Bilingual teachers with 3+ years of experience and regular in-house methodology training. Grammar is explained in a language you understand; Spanish share grows with your level.
What’s your methodology?
A communicative approach with a clear grammar structure: you speak from day one, grammar is reinforced in speech, topics from real life. Minimal drills, maximum practice.
Do you prepare for DELE?
Yes, DELE prep (A1–B2) with a mock exam. We’re not affiliated with exam centres and don’t issue official certificates, but we prepare you to pass.
Do you help with visa or housing?
No. We’re a language school: no visa paperwork or accommodation. The focus is on you living and speaking Spanish freely in Valencia.
Where is the school?
Valencia, Avenida Instituto Obrero 21 — Ciudad de las Artes y las Ciencias area. Map, directions and hours at the bottom of the page.
How do I sign up?
Fastest: the «Free trial» button or messenger (we reply within 1 business day). You can also take the short quiz and we’ll suggest the ideal course.
We're here
Avenida Instituto Obrero 21, bajo 06
46013 Valencia · Ciudad de las Artes y las Ciencias
Mon—Fri 10:00—21:00
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